Duties and Authorities:

• Preparing and upgrading the necessary hardware and software infrastructure for the center to have high-speed internal (local), national (intranet), and global (internet) cyber connectivity.
• Supporting the center’s website in terms of design and content, and updating the necessary information.
• Providing hardware and software support for the center’s computers, network operations, internet, and the Breid system.
• Managing high-speed internet bandwidth and implementing an account system.
• Procuring IT equipment (computers and necessary peripherals, components, etc.) in coordination with the procurement unit.
• Conducting periodic inspections of the center’s computers and updating system profiles throughout the year.
• Upgrading the hardware and software of student site computers and other units’ computers.
• Providing expert opinions on using smart equipment for holding educational classes in coordination with the education management.
• Offering expert opinions on procuring and using application software needed by the center, identifying reputable contracting companies in the IT field, and supervising their work during their activities.
• Enhancing internal network security by using relevant hardware and software (firewalls, antivirus programs, etc.).
• Upgrading the hardware, software, and necessary peripherals for the server room according to the server room guidelines and conditions.
• Improving IT knowledge among colleagues by providing related content in the IT section.
• Executing all unit tasks according to standard procedures and forms prepared within the ISO 2008 framework.

Unit Introduction:

The IT unit operates broadly in three areas:

1. Network support and internet services.
2. Hardware and software support for computers.
3. Support for the center’s website.